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neatcare Help Center

  • Is the delivery/shipping free?
    The shipping is free for all of our products on order value above INR 999.00.
  • How much time will it take for the order to reach me/ get delivered?
    Usually it takes 4-5 days, in some cases even less than that. Due to COVID-19 pandemic there could be delay in shipping from the Courier end.
  • What is the return policy?
    In case the product got damaged due to courier, we will accept the returns within 2 days from delivery. Customers who contact us after the 2 day period will not be entertained. To initiate a return, the customers can write to us neatcareindia@gmail.com
  • What are the payment methods available?
    We accept payments via Debit/Credit cards (Mastercard/Visa/Rupay) net banking for Prepaid orders (via Paytm and CC Avenue). You can use Google Pay/ Paytm / UPI for the payment.
  • Is COD (cash on delivery) available?
    Not at the moment due to the COVID-19 Pandemic.
  • Can I use your products on all vehicles and motorcycles?
    Yes, You can!
  • How can I cancel my orders?
    Once an order is placed on neatcare website, it cannot be cancelled. In any rare circumstances ,You can request for cancellation before shipping of material by emailing us on neatcareindia@gmail.com
  • How many days will it take for the refund to reflect in my bank account?
    usually in 5- 7 working days.
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